Help and support

To help you find what you need to know quickly, we've put all of our most frequently asked questions in one place. And if you can't find the answer you're looking for here, you can always email us and we'll help you.

Click on a question below for more information.

About our accounts and rates of return

Sending us documents

Moving your money


Contact Us

+44 (0) 203 287 4656

8am to 8pm

Monday to Friday

Investment Warning: Trading on margin carries a higher risk, and may not be suitable for all investors. The high degree of leverage can work against you as well as for you. Before deciding to invest, you should carefully consider your investment objectives, level of experience, and risk appetite.


The possibility exists that you could sustain a loss of some or all of your initial investment and therefore you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with trading, and seek advice from an independent financial advisor if you have any doubts. 


Past performance is not necessarily indicative of future results.